Privacy Policy
DREAMY CAKE STUDIO LTD
Effective Date: 03.03.2025
This Privacy Policy explains how DREAMY CAKE STUDIO LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website, make a purchase, or communicate with us. We are committed to protecting your privacy and ensuring your personal data is handled in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We may collect the following types of personal data:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed by third-party providers)
- IP address
- Information submitted through contact forms or order inquiries
- Any other information voluntarily shared by the user
We may also automatically collect certain information through cookies and similar technologies to improve the functionality of our website.
2. How We Use Your Data
We collect and process your data for the following purposes:
- To process and fulfil orders
- To provide customer support
- To communicate with you regarding your orders or inquiries
- To send marketing communications (with your consent)
- To personalise website content and recommendations
- To improve our website, services, and user experience
- To comply with legal obligations and maintain business records
3. Sharing Your Data
We may share your personal data with third parties only when necessary, including:
- Payment providers such as Stripe, PayPal, or other similar platforms
- Shipping and courier services such as Royal Mail, DPD, or other delivery companies
- Website hosting and technical support services
- Analytics providers such as Google Analytics (if implemented in the future)
- Marketing platforms (if implemented in the future)
We will never sell or rent your personal data to third parties.
4. Data Storage and Security
Your data is stored securely on our servers or those of our service providers. We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.
We retain your personal data:
- Order-related information: 10 years to comply with tax and accounting obligations
- Marketing-related data: until you withdraw your consent or request deletion
5. Your Rights
You have the following rights under UK GDPR:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict processing of your data
- The right to object to data processing
- The right to data portability
- The right to withdraw consent for marketing communications
To exercise your rights, please contact us at Dreamycake.info@gmail.com.
6. Cookies
Our website may use cookies to enhance your browsing experience, analyse website traffic, and provide personalised content. By using our website, you consent to the use of cookies.
You can adjust your cookie preferences through your browser settings or contact us for more information.
7. Marketing Communications
If you place an order or inquire about our services, you may receive occasional marketing communications from us. You can opt out of these communications at any time by contacting us at Dreamycake.info@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
DREAMY CAKE STUDIO LTD
14 Elizabethan Way, PE284SU
Email: Dreamycake.info@gmail.com